Terms & Conditions

Welcome to Diamond Rose! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

1. Introduction

Diamond Rose ("we," "us," "our") offers Indian women's wear and ships worldwide. These Terms and Conditions apply to all users of our website, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

2. Eligibility

By using our website, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

3. Orders and Payment

• Order Acceptance: All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason.

• Payment: All payments must be made at the time of purchase. We accept various forms of payment, including credit/debit cards and other payment methods specified on our website.

• Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products without notice.

4. Shipping and Delivery

• Shipping: We ship our products worldwide. Shipping costs and delivery times may vary based on the destination. Shipping in India is free of cost on orders above Rs.1000/-

• Delivery: Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or customs clearance.

• Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

5. Returns and Exchanges

• Return Policy: We accept exchanges within 5 days of delivery. Items must be unused, unwashed, and in their original condition with all tags attached and we request you to share a video of opening the package and return will be based on approval.

• Process: To initiate a return or exchange, please contact us at info.diamondrosemumbai@gmail.com. Customers are responsible for return shipping costs.

            •.         Exchange: Size exchange is possible subject to availability of the size, we accept exchanges within 5 days of delivery. There will be shipping cost involved for size exchange

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Diamond Rose and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Diamond Rose shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.

8. Indemnification

You agree to indemnify, defend, and hold harmless Diamond Rose and our affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys' fees, arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third party.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Mumbai, India.

10. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. It is your responsibility to check this page periodically for changes.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Diamond Rose
Ground Floor, Habib Court Apartment, Colaba Causeway, Shahid Bhagat Singh Rd, Colaba, Mumbai, Maharashtra 400039, India

Email: info.diamondrosemumbai@gmail.com
Phone: +919892852810